Terms of service

OVERVIEW

Welcome to NYVOR.

This website is operated by NYVOR. Throughout the site, the terms “we”, “us”, “our”, and “NYVOR” refer to the brand NYVOR. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions, including all policies referenced herein.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you may not access the website or use our services.

This Terms & Conditions page was created specifically for NYVOR while taking inspiration from standard Indian eCommerce and clothing brand policies.

ONLINE STORE TERMS

By using this website, you confirm that:

By using this website, you confirm that the information provided by you is accurate and that you are legally permitted to use the payment method used for purchases
You will not use our products or website for any unlawful or unauthorized purpose.
You will not violate any applicable laws while using our services.

Any misuse of the website may result in termination of your access to our services.

ACCOUNT INFORMATION

You may create an account on our website to place orders and manage purchases.

You are responsible for:

Maintaining the confidentiality of your account credentials
Restricting access to your account
All activities conducted under your account

NYVOR shall not be liable for any loss or damage arising from failure to secure your account information.

GENERAL CONDITIONS

We reserve the right to:

Refuse service to anyone at any time
Cancel suspicious or fraudulent orders
Limit quantities purchased per customer or household
Modify or discontinue products or services without notice

You agree not to reproduce, copy, sell, or exploit any part of the website, products, branding, or services without written permission from NYVOR.

PRODUCT INFORMATION

We aim to display product images, colors, sizing, and details as accurately as possible.

However:

Actual colors may vary depending on screen settings
Minor variations in print placement or fabric texture may occur
Certain products may be available only online and in limited quantities

NYVOR reserves the right to discontinue products at any time without prior notice.

PRICING & PAYMENTS

All prices are listed in INR (₹)
Prices may change without prior notice
Payments are securely processed through trusted payment gateways
We reserve the right to cancel orders due to pricing errors, stock issues, or payment verification problems

ORDER ACCEPTANCE & CANCELLATION

Once an order is placed, you may receive an order confirmation via email or SMS. This confirmation does not guarantee acceptance of the order.

NYVOR reserves the right to:

Refuse or cancel any order
Limit order quantities
Request additional verification before processing orders

Orders may be cancelled due to:

Product unavailability
Payment issues
Suspicious activity
Incorrect pricing or technical errors

SHIPPING & DELIVERY

Shipping timelines are estimates and may vary due to courier operations, weather conditions, festivals, or unforeseen circumstances.

Customers are responsible for providing accurate shipping information.

NYVOR shall not be held responsible for delays caused by:

Courier partners
Incorrect addresses
Natural disasters
Government restrictions
Force majeure events

For more information, please refer to our Shipping Policy.

RETURNS, REFUNDS & EXCHANGES

Returns, refunds, and exchanges are governed by our Refund & Exchange Policy.

Products must meet eligibility requirements before any exchange or refund request is approved.

NYVOR reserves the right to reject requests that do not comply with our policy guidelines.

INTELLECTUAL PROPERTY

All content on this website including:

Logos
Graphics
Product designs
Images
Videos
Text
Branding
Website layout

is the intellectual property of NYVOR and may not be copied, reproduced, distributed, or used without prior written consent.

THIRD-PARTY SERVICES

Our website may contain links or integrations with third-party services including payment gateways, shipping providers, analytics tools, Shopify, and Qikink.

We are not responsible for the content, policies, or practices of third-party websites or services.

By using our website, you acknowledge that certain services may be provided through trusted third-party platforms.

USER CONTENT & FEEDBACK

If you submit reviews, feedback, comments, suggestions, or creative ideas to NYVOR, you agree that we may use, edit, publish, or share such content without restriction or compensation.

You agree not to post content that is:

Offensive
Illegal
Defamatory
Fraudulent
Harmful
Infringing on intellectual property rights

We reserve the right to remove any content that violates these Terms.

PROHIBITED USES

You may not use the website:

For unlawful purposes
To spread malware or harmful code
To interfere with website security
To collect personal information unlawfully
To engage in spam, phishing, scraping, or fraudulent activity
To violate intellectual property rights

Violation of these conditions may result in immediate termination of access to our services.

DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind.

NYVOR does not guarantee that:

The website will always function uninterrupted
Errors will always be corrected immediately
The website will be free from viruses or technical issues

Use of the website is at your own risk.

LIMITATION OF LIABILITY

NYVOR shall not be liable for any:

Direct or indirect damages
Loss of profits
Data loss
Business interruption
Delays or delivery failures
Technical issues arising from website use

Our liability shall be limited to the amount paid by the customer for the relevant order.

INDEMNIFICATION

You agree to indemnify and hold harmless NYVOR, its team members, affiliates, partners, and service providers from any claims, damages, liabilities, or legal expenses arising from your misuse of the website or violation of these Terms.